Unified Communications Multimedia Directory |
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| The Unified Communications Multimedia Directory provides information technology (IT) professionals with a guide to informative Multimedia from a wide range of unified communications vendors. Browse this directory to hear informative presentations from TechTarget experts on UC deployment and integration strategies, security, applications, platforms, architectural models and more. |
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On Demand Multimedia |
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RADVISION - The Core of Video Enabled Unified Communications - Vendor Webcast
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| PREMIERED: |
Available On Demand |
| SPEAKER: |
Bob Romano, VP of Enterprise Marketing, RADVISION
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| SPONSOR: |
RADVISION |
| SUMMARY: |
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.
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PODCAST: RADVISION - The Core of Video Enabled Unified Communications - Vendor Podcast
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| PREMIERED: |
06 Aug 2008 |
| SPEAKER: |
Bob Romano, VP of Enterprise Marketing, RADVISION
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| SPONSOR: |
RADVISION |
| SUMMARY: |
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.
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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
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| PUBLISHED: |
01 Jul 2008 |
| SPONSOR: |
Teleformix |
| SUMMARY: |
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
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Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch
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| PUBLISHED: |
01 Jul 2008 |
| SPONSOR: |
Teleformix |
| SUMMARY: |
ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.
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Unified communications: A practical approach - Expert Podcast
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| PREMIERED: |
24 Jun 2008 |
| SPEAKER: |
Gary Audin, President, Delphi Inc.
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| SPONSOR: |
Avaya Inc. |
| SUMMARY: |
This expert podcast answers the top 5 questions regarding unified communications.
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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
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| PUBLISHED: |
01 Jul 2007 |
| SPONSOR: |
Teleformix |
| SUMMARY: |
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
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The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager
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| PUBLISHED: |
01 Jul 2007 |
| SPONSOR: |
Teleformix |
| SUMMARY: |
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.
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Benefits and Advantages of Recording and Archiving Calls
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| PUBLISHED: |
01 Oct 2006 |
| SPONSOR: |
Teleformix |
| SUMMARY: |
ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more.
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